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From the Burgundy Chairs is a podcast for health system leaders created by Santis Health. Bringing you insight, understanding, and thoughtful discussion on the issues affecting Canada’s health system, From the Burgundy Chairs will take you beyond the immediacy of the daily news cycle to untangle some of the health sector’s most intractable problems.
Episodes

4 days ago
4 days ago
On March 23, Prime Minister Mark Carney asked Governor General Mary Simon to dissolve Parliament and call a federal election, officially kicking off what’s known as the Writ Period. During this time, the federal government and its 370,000 public servants must follow the Caretaker Convention—a set of rules ensuring government operations continue while avoiding major new decisions until election day.
But what happens in times of crisis? How does the government function when leadership is in flux?
In this episode, we break down the Caretaker Convention and its real-world impact. We’ll hear from those who’ve lived it firsthand—senior civil servants Marcel Saulnier and Saäd Rafi, former Alberta Health Minister Tyler Shandro, and experienced political staffers from across party lines: Jill Pilgrim, Dave Penner, and Sean Ashton.
Guest Biographies:
Peter Cleary: Former Advisor to Health Ministers federally, provincially and currently Principal managing Santis’ Government Affairs practice.
Tyler Shandro: An Associate at Santis Health, lawyer and Alberta’s Health Minister during the COVID-19 pandemic.
Saäd Rafi: Former Deputy Minister in the Government of Ontario, CEO of the Pan Am/Parapan Am Games, and formerly a senior partner at a “Big Four” consulting firm. Currently an Executive Advisor at Santis Health.
Dave Penner: Former Prime Minister’s Office Advisor to Stephen Harper and currently the Senior Director of Santis’ Federal Government Affairs practice.
Jill Pilgrim: Lawyer and former Director of Policy to Health Minister Mark Holland, as well as Policy Advisor to the Ministers of Families, Children and Social Development, and Employment and Workforce Development. Currently a Senior Consultant at Santis Health.
Marcel Saulnier: An Associate with Santis Health, formerly an Advisor in the Prime Minister’s Office, Director of Policy Research at the Canadian Medical Association, Executive Director of the pharmacare initiative at Health Canada, Executive Secretary of the Naylor Report and Associate Assistant Deputy Minister with Health Canada.
Sean Ashton: Former political advisor to British Columbia’s Health Minister, Adrian Dix, Advisor to Ontario NDP’s 2022 election campaign, and campaign mobilizer in the United States. Currently, a Consultant on Santis Health’s Western Canada team.

Monday Feb 10, 2025
Monday Feb 10, 2025
Episode 37 | Tackling Physician Burnout - Building a Resilient Health Care System for Physicians
To foster patient-first care, Canada needs healthy physicians.
In Canada, the issue of burnout is reaching critical levels, with nearly three-quarters of health care providers reporting symptoms of burnout. This has a profound impact not only on physicians but also on patient care and the sustainability of our health system. Dr.Bill, a key venture of RBCx, in partnership with the Ontario Medical Foundation, has invested $150,000 into three grants for physician-led research projects to help address this challenge. With over 200 applications, the selected projects focus on peer support, mindfulness training, and wellness evaluations.
In our latest episode hosted by acclaimed health journalist Avis Favaro, we’ll hear from three dedicated Ontario physicians — Dr. Noah Ivers, Dr. Elli Weisbaum, and Dr. Treena Wilkie — who are leading these projects and pioneering solutions to help physicians thrive. Together, we’ll explore the specific approaches of each project, early findings, and the potential to help reshape physician wellness in Canada.
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Dr. Noah Ivers, MD, PhD, CCFP
Family Physician and Scientist, Women's College Hospital
Dr. Noah Ivers (MD, CCFP, PhD) is a family physician at Women's College Hospital and a scientist at Women’s College Research Institute, where he leads a research program in implementation science, focusing on the use of data to drive evidence-based, patient-centred improvements in healthcare. He is also an Associate Professor in the Department of Family and Community Medicine at the University of Toronto, where he is also the Scientific Lead for the Office of Health System Partnerships. He also has cross-appointments at the Institute for Health Policy, Management and Evaluation and the Institute for Medical Sciences at the University of Toronto and is an adjunct scientist at ICES. He holds a Canada Research Chair in the Implementation of Evidence-Based Practice.
Dr. Elli Weisbaum, BFA, MES, PhD
Assistant Professor, Buddhism, Psychology & Mental Health program (BPMH), Faculty of Arts and Sciences Department of Psychiatry, Temerty Faculty of Medicine, University of Toronto
Dr. Elli Weisbaum, BFA, MES, PhD, has worked internationally facilitating mindfulness workshops and retreats within the sectors of education, healthcare and business. She is currently the Acting Program Director for the Buddhism, Psychology and Mental Health Program (BPMH), at New College, in the Faculty of Arts and Sciences and is jointly appointed to the Department of Psychiatry, in the Temerty Faculty of Medicine, with a cross-appointment to the Dalla Lana School of Public Health in their Institute of Health Policy, Management and Evaluation (IHPME).
Past and ongoing collaborations include working with UofT’s Faculty of Law, Dalla Lana School of Public Health, Faculty of Engineering, Rotman School of Management, Physical Therapy Department, the Ontario Hospital Association, The Hospital for Sick Children, and Massachusetts Institute of Technology (MIT) to integrate mindfulness into programming for faculty, staff, clinicians, patients and students.
She attended her first retreat with Zen Master and Nobel Peace Prize nominee Thich Nhat Hanh at the age of ten and has continued to train with his international Plum Village community. Elli’s novel background in both academic research and traditional mindfulness practice provides a distinct approach to her ongoing work teaching and researching in the field.
Dr. Treena Wilkie, BScH, MD, FRCPC
Forensic Psychiatrist, Chief of Forensic Services, Complex Care and Recovery Program, Associate Chief Medical Officer, Centre for Addiction and Mental Health (CAMH), Associate Professor, University of Toronto
Dr. Treena Wilkie is an Associate Professor in the Department of Psychiatry at the University of Toronto, and the Associate Chief Medical Officer at the Centre for Addiction and Mental Health (CAMH). She has been qualified as a specialist in forensic psychiatry by the Royal College of Physicians and Surgeons of Canada and is the Chief of the Forensic Service, in the Complex Care and Recovery Program at CAMH. Dr. Wilkie is a clinician and educator of psychiatry residents. Her clinical and scholarship interests include the alignment of risk assessment and management principles with recovery-based care, and physician wellness and professionalism initiatives.

Tuesday Dec 10, 2024
Tuesday Dec 10, 2024
Mental health and addictions care is a critical issue affecting countless individuals and families across Ontario. As the demand for services continues to grow, the challenges within the system have become increasingly apparent, from long wait times to inadequate access to community supports.
In this episode, Avis Favaro is joined by Dr. Nadiya Sunderji, President and CEO, and Dr. Kevin Young, Vice-President of Medical Affairs and Chief of Staff at Waypoint Centre for Mental Health Care to explore the current state of mental health and addictions care in Ontario. This conversation explores some of the innovative solutions that have been introduced at Waypoint to address these pressing issues, as well as the ongoing gaps that still need to be filled across Ontario.
Tune in as we navigate this complex landscape and uncover the insights that can help shape a more effective and compassionate mental health system for all Ontarians.
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Dr. Nadiya Sunderji has been President and CEO of Waypoint since 2022, prior to which she served as VP Medical Affairs & Chief of Staff for several years. Under her leadership, Waypoint has continued to support and lead health and mental health system transformation, working with valued partners, as well as advancing internal quality improvement and staff well-being initiatives. Dr. Sunderji is a psychiatrist affiliated with the University of Toronto and she completed a Master of Public Health at Johns Hopkins University. She is also a physician adviser to the Ministry of Health, as well as a contributor to the creation of a provincial Core Services Framework for mental health and substance use health care, and to the governance of Ontario Health’s Mental Health and Addictions Centre of Excellence. receiving international and national recognition for her leadership and research in collaborative care, quality improvement and education, Dr. Sunderji oversees Waypoint’s STREAM lab, Supporting Transformation through Research, Evidence and Action in Mental health, and previously held several competitive research grants and a journal editorship, all advancing integrated mental health care.
Dr. Kevin Young is the Vice-President of Medical Affairs and Chief of Staff at Waypoint, a position he has held since June 2022, and the co-Medical Director of Provincial Geriatrics Leadership Ontario. He previously served as the inaugural Medical Director of Integrated Care at Waypoint. With more than a decade of leadership in geriatric medicine, Dr. Young founded and led a regional geriatric program and is now also advancing innovation in mental health and addiction care, including involvement in provincial governance. Notably, Dr. Young led the development of the province's first Hospital to Home program focused on mental health and addictions, the first adoption of publicly funded repetitive transcranial magnetic stimulation (rTMS) in Ontario Health Central Region for treating severe depression, and an innovative urgent psychiatry assessment clinic to prevent unnecessary admissions from regional general hospitals. He has also driven a transformative vision for addiction services at Waypoint and surrounding region. Passionate about system integration, Dr. Young is committed to achieving meaningful change through partnerships and collaboration.

Monday Nov 18, 2024
Episode 35: Navigating Change: The Growing Role of Caregivers in Ontario
Monday Nov 18, 2024
Monday Nov 18, 2024
Caregivers exist in all areas of our communities, whether it’s a family member providing physical support to their loved one or a friend providing emotional support to their neighbour. Caregiving has recently taken center stage with government decision makers considering policies like the National Caregiving Strategy, compensation for caregivers, and implications for the caregiving community with the introduction of the Safe Long-Term Care Act.
Joined by Amy Coupal, Chief Executive Officer of the Ontario Caregiver Organization (OCO),
we delve into the complex landscape of caregiving in Ontario, focusing on the experiences of caregivers and the recent policy developments shifting the landscape for this underrepresented group.
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Amy Coupal is the CEO of the Ontario Caregiver Organization (OCO), a charitable organization that exists to support Ontario’s 4 million caregivers who provide physical and/or emotional support to family members, partners, friends and neighbours. A visionary leader with over 20 year’s experience in the not-for-profit sector, Amy is passionate about mobilizing change through knowledge exchange and building collaborative initiatives that positively impact the lives of individuals and communities.
The impact of this work is demonstrated through the breadth of direct to caregiver programs and services available through OCO, as well as the early successes of embedding caregiving in the culture of health care and the amplification of the voices of caregivers to influence decision making at a system level.
Amy has a Master of Education from the University of Calgary and is an Adler-trained coach. Her insights have been shared through speaking and media engagements, both internationally and here in Canada.
Amy has a deep understanding of the benefits and challenges associated with caregiving. As a caregiver for most of her life, Amy helped to support her brother who had Cerebral Palsy. She was also a caregiver to her mother throughout her cancer journey and now supports her father through older adulthood.

Monday Oct 07, 2024
Monday Oct 07, 2024
This podcast was created with support from Boehringer Ingelheim Canada.
Schizophrenia is a complex mental disorder that affects millions worldwide. Though psychosis is the hallmark symptom of this serious mental illness, cognitive impairment is another core feature that significantly impacts patients' daily functioning and quality of life. In this podcast episode, we delve into the critical intersection of schizophrenia and cognitive impairment, exploring its far-reaching effects and the challenges it presents for both patients and healthcare providers.
Our expert panel, consisting of Chris Summerville, CEO of the Schizophrenia Society of Canada and Dr. Heather McNeely, Clinical Psychologist and Neuropsychologist in the Schizophrenia and Community Integration Service at St. Joseph’s Healthcare Hamilton explores the various domains of cognition affected, including memory, attention, and executive functioning, and how these impairments manifest in patients' lives.
The conversation also touches on current assessment methods, emerging treatment options, and the importance of addressing cognitive symptoms alongside other aspects of schizophrenia management. Our guests share their perspectives on the challenges faced in clinical practice, ongoing research initiatives, and the potential for cognitive remediation therapies to improve outcomes for individuals with schizophrenia.
This episode aims to raise awareness about the often-overlooked cognitive aspects of schizophrenia, highlight the need for comprehensive care approaches, and discuss strategies for enhancing cognitive function and overall well-being in patients living with this challenging condition.
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Chris Summerville, D.Min., CPRRP, LL.D (Honorary), Chief Executive Officer, Schizophrenia Society of Canada
Chris has been a prominent advocate in the mental health field for over 30 years, driven by personal experiences with family members who have bipolar disorder, schizophrenia, and depression, and through his own journey with mental health services. Since 2007, he has served as CEO of the Schizophrenia Society of Canada. With a doctorate from Dallas Theological Seminary and certification as a Psychosocial Rehabilitation Recovery Practitioner (CPRRP), Chris also received an honorary Doctor of Laws from Brandon University for his leadership in mental health advocacy.
As a leader and advocate, Chris supports a recovery-oriented, holistic approach to mental health that incorporates bio-psycho-social-spiritual perspectives. His contributions include serving on the Board of Directors of the Mental Health Commission of Canada since 2007, where he has been involved in initiatives like the Hallway Group and the Headstrong Project. Chris has also been active on various boards, including the Mood Disorders Society of Canada and Psychosocial Rehabilitation Canada.
Dr. Heather McNeely Clinical Psychologist and Neuropsychologist in the Schizophrenia and Community Integration Service at St. Joseph’s Healthcare Hamilton
Dr. Heather McNeely is a practicing clinical psychologist and neuropsychologist in the Schizophrenia and Community Integration Service at St. Joseph’s Healthcare Hamilton where she is also Clinical Lead for the Clinical Neuropsychology Service. She is also a Full Professor and Academic Lead of the Schizophrenia Division in the Department of Psychiatry and Behavioural Neurosciences at McMaster University.
In addition to her clinical work, Dr. McNeely is actively involved in teaching, psychology training and research aimed at improving clinical and social outcomes for adults with schizophrenia and related disorders. She has been extensively involved in leading quality improvement initiatives at St. Joseph’s Healthcare, Hamilton, and she has been an invited contributor to provincial and national expert panels on implementation of quality care standards for adults with schizophrenia.

Monday Aug 19, 2024
Monday Aug 19, 2024
Since the 2004 Paul Martin deal to fix health care for a generation, which guaranteed federal health transfers would increase by 6% annually, the Government of Canada has sought to constrain the growth of the Canada Health Transfer (CHT). First, the Harper Government lowered the annual CHT growth rate to align with economic growth.
Upon forming government in 2015, the Trudeau Liberals successfully provided time-limited funding outside of the CHT - an approach that has been used on several occasions since to provide funding to PTs. From COVID-19 support, to home care and mental health, and the most recent set of bilateral health deals - the Government of Canada is providing time-limited funding to provinces largely outside of the CHT.
Our latest podcast reflects on the process of landing the first set of bilateral health agreements in 2017, and this approach continues to be used. Joined by four individuals that had intimate knowledge of the 2017 agreements including former health minister Jane Philpott, Marcel Saulnier, Dave Clements and Peter Cleary, this podcast will explore some unique insights on the formation of these agreements and how effective they can be in impacting improvements to health care services led by Provinces & Territories.
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Jane Philpott
Dr. Jane Philpott is the Dean of the Faculty of Health Sciences, Director of the School of Medicine at Queen's University, and CEO of the Southeastern Ontario Academic Medical Organization in Kingston, Ontario. She is a medical doctor, a Professor of Family Medicine, and former Member of Parliament. From 2015 to 2019 she served as Canada’s Minister of Health, Minister of Indigenous Services, President of the Treasury Board and Minister of Digital Government. Prior to politics, Jane spent the first decade of her medical career in Niger, West Africa and then she was a family doctor with Markham Stouffville Hospital for 17 years, including six years as Chief of Family Medicine. Jane has recently published her first book called Health for All: A doctor’s prescription for a healthier Canada.
Marcel Saulnier
With nearly 30 years of experience in the federal government focusing on strategic policy, health care policy, and intergovernmental relations, Marcel serves as an advisor to the Santis team and its clients on key health initiatives and supports them in achieving their strategic policy, health care policy and government relations objectives. Prior to joining Santis, Marcel served as an Associate Assistant Deputy Minister for the Strategic Policy Branch of Health Canada. In his role he advised the Minister and Deputy Minister on health care policy and led Federal-Provincial-Territorial negotiations on bilateral agreements for mental health, home care and virtual care. Marcel has since various other leadership positions as the Director of Policy Research for the Canadian Medical Association, Director General of Policy Coordination and Director General of Health Care Strategies for Health Canada, and Executive Director of the Secretariat supporting the Advisory Council on the Implementation of National Pharmacare for Health Canada.
Dave Clements
Dave has nearly 30 years experience in the healthcare and higher education industries and brings expertise in health and science policy, communications and stakeholder engagement. He has served in executive roles in organizations that include the Canadian Institute for Health Information, the Canadian Institutes of Health Research, and Queen's University's Faculty of Health Sciences. He spent nearly a decade working for the federal and BC provincial governments, including as Director of Communications and Senior Advisor for the Hon. Jane Philpott, Canada's former Minister of Health. In 2014 and 2015, he served as executive director for the Advisory Panel on Healthcare Innovation, appointed by the Hon. Rona Ambrose, then Minister of Health for the Government of Canada. He is an adjunct professor in the Department of Health Sciences at Carleton University.

Monday Jun 17, 2024
Episode 32: The Next Step for PrEP: Expanding the Fight Against HIV
Monday Jun 17, 2024
Monday Jun 17, 2024
Canada is experiencing an HIV crisis and we’re moving in the wrong direction. By the end of 2020, there were 62,790 Canadians living with HIV. The following year, there were 1,472 additional diagnoses in Canada — a 11.3% increase from the previous year.
PrEP (pre-exposure prophylaxis) is a once-a-day pill that reduces the risk of transmission by 99% if taken consistently. This breakthrough medication has offered protection for those at risk of contracting HIV. While gay, bisexual and men who have sex with men (gbMSM) still make up over 40% over new HIV cases, there has been a notable decline in these numbers, largely attributed to the increased uptake of PrEP within this community.
Worryingly, however, is that in groups where PrEP uptake is virtually non-existent, transmission rates are on the rise. Indigenous Peoples, immigrants, and members of African, Caribbean and Black communities are all seeing increasing impacts of HIV. Women are also disproportionately affected, especially among Indigenous populations, where one third of new HIV infections were among women in 2020. Yet, less than 10% of the population that would benefit is using PrEP.
During a 2022 Montreal conference, the Government of Canada committed to 2030 global targets of zero new HIV infections, zero AIDS deaths, and zero stigma and discrimination. With only six years to go, Canada is further away from this goal than when we committed. So how do we increase awareness of this issue? How can we increase uptake of PrEP and other person-centric options for at-risk groups? How can we increase the urgency in the fight against HIV?
As part of Pride Month conversations, and in collaboration with Gilead Life Sciences Canada, Danielle Flieler sat down with Patrick O’Byrne, a Nurse Practitioner and Full Professor of Nursing at the University of Ottawa; Mia Biondi, Assistant Professor and the Nurse Practitioner program coordinator at York University School of Nursing; and Ken Monteith, Executive Director of COCQ-SIDA.
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Patrick O’Byrne NP PhD is a Nurse Practitioner and Full Professor of Nursing at the University of Ottawa. Dr. O’Byrne’s work focuses on the prevention, diagnosis, and treatment of sexually transmitted and bloodborne infections. Dr. O’Byrne set up the first nurse-led HIV PEP and PrEP clinics in Canada, and Canada’s first mailout HIV self-testing program.
Mia Biondi is trained as a Primary Health Care Nurse Practitioner and is PhD prepared in Microbiology. Mia is an Assistant Professor and the NP program coordinator at York University School of Nursing. Clinically and her research is focused on refugee health, street outreach, HIV prevention and viral hepatitis.
Ken Monteith is the Executive Director of COCQ-SIDA (la Coalition des organismes communautaires québécois de lutte contre le sida). Trained as a lawyer, he worked in the community youth sector and in the HIV/AIDS sector. He participates actively in research, especially projects concerning the quality of life of people living with HIV and prevention for men who have sex with men. He holds degrees in Industrial Relations, Common and Civil Law from McGill University and was a member of the Québec Bar from 1991 to 2001, when he resigned to devote himself more fully to his community work on HIV/AIDS. Ken Monteith was diagnosed with advanced HIV infection in 1997.

Monday May 27, 2024
Monday May 27, 2024
Primary care is the foundation of Canada’s health care system; however, the sector is facing a multitude of pressing challenges. Currently, more than 6.5 million Canadians do not have regular access to primary care and the one third of Canadians who have a family doctor find it difficult to get an appointment. Physicians themselves are facing intense burnout coupled with a health human resources (HHR) crisis. In a May 2023 survey by the Ontario College of Family Physicians, 65% of respondents cited plans to leave office-based family practice or reduce their hours in the next five years.
Across Canada, health leaders have identified team-based models of care as a tool to help combat these challenges. Team-based primary care offers a broader range of health services to patients by health care providers committed to the delivery of comprehensive, coordinated, and high-quality care through intentionally designed collaborative practices.
No one profession can do it all. Team-based primary care will help build a stronger, more resilient health system and provide quality care for all and less burn-out for our health workforce.
Joined by three primary care leaders, this podcast explores the importance of the use of consensus driven definitions, principles, standards and indicators for team-based primary care implementation that is in aligned, yet contextually specific to the unique systems and populations within provinces and territories in this country.
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Dr. Ivy Oandasan is the Co-Lead Team Primary Care: Training for Transformation, an initiative aimed at accelerating transformative change in the way primary care practitioners train to work together. She is also a professor, Department of Family and Community Medicine Temerty Faculty of Medicine and Director of Education, College of Family Physicians of Canada and an active family physician who has been involved in teaching and research since 1997. She led a national research team that conducted the environmental scan and literature review on the evidence for interprofessional education for collaborative patient centred practice that was funded and ultimately used by Health Canada in 2004.
Leslee Thompson is the Chief Executive Officer of Accreditation Canada and Health Standards Organization (HSO), two organizations united in common vision for safer care and a healthier world. With over 30 years of senior executive and corporate director experience working at provincial, national and international levels, Leslee is a leader who makes things happen. Her clinical roots as a Registered Nurse continue to influence her relentless pursuit of quality and safety in health care, and Leslee has become internationally recognized for her work on partnering with patients to improve outcomes. She has also been Board Chair of the Canadian Foundation for Healthcare Improvement, Chair of Council of Academic Hospitals Ontario and is currently executive in residence at Rotman School of Management at University of Toronto.
Dr. Tara Kiran is a family physician and scientist at the MAP Centre for Urban Health Solutions at St. Michael’s Hospital, Unity Health Toronto and the Fidani Chair of Improvement and Innovation at the University of Toronto. She is also principal investigator at OurCare, a national public engagement initiative focused on the future of primary care, the public's expectations, and what policy changes they recommend to shape the system. Over the last decade, Dr. Kiran has led a program of research evaluating the impact of primary care reforms on quality in primary care in Ontario. She and her team have studied the impact of financial incentives on diabetes care and cancer screening, compared chronic disease prevention and management between various practice models, evaluated the impact of mandated after-hours provision on emergency department use, explored the association between the access bonus and healthcare use, and highlighted the quality gaps for patients left out of enrolment models.

Wednesday Apr 03, 2024
Episode 30: From Challenges to Change: A Hospital Leader’s Perspective
Wednesday Apr 03, 2024
Wednesday Apr 03, 2024
Delivering world-class care and research, Ontario’s hospitals play a pivotal role in diagnosing, treating and coordinating care for a growing population.
But Ontario’s health system is under incredible pressure. Hospitals are faced with a series of unique challenges including capacity restraints, staffing shortages, rising infrastructure costs and the evolving needs of patients. Tackling these challenges is top of mind for hospital leaders with the ultimate goal to deliver efficient, accessible and high-quality care.
Hosted by Santis Health Executive Associate, Saäd Rafi, this podcast episode offers a pulse check on Ontario’s hospital system. Bringing together three hospital leaders from across the province, we explore the shared challenges and overarching themes for sector-wide improvements.
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Dr. Frank Martino is the President and Chief Executive Officer of William Osler Health System, one of Canada’s largest community hospital networks, serving Brampton, Etobicoke and the surrounding region with over 1.1 million patient visits each year. A strong advocate for quality patient care, Dr. Martino has dedicated his over 30-year career to improving the health of individuals and communities to effect change for the betterment of patients. Dr. Martino joined Osler in 1991 and has held progressively senior roles – including serving as Interim Vice-President of Quality & Medical Affairs, Chief of Staff, and Chief of Family Medicine. He has practiced family medicine in Brampton for decades.
Lynn Guerriero is the President and Chief Executive Officer of Niagara Health. She came to Niagara Health as an accomplished leader in the Ontario health care system, with more than 30 years of leadership, management and clinical experience within a variety of health care provider settings. Lynn has also held senior roles at Cancer Care Ontario and prior to joining Niagara Health was Assistant Deputy Minister for the OHIP Division of the Ontario Ministry of Health.
Cynthia Davis is the President and Chief Executive Officer of Lakeridge Health. A registered nurse by profession, Cynthia has a passion for patient-centred care, which she fosters through engagement and partnerships. Over the course of her time in this position, she has led the organization through many transformative changes as it continues to realize its vision as the integrated health system in Durham Region. She has also advanced the development and opening of a new long-term care home and the site selection process for a potential new hospital in Durham Region

Wednesday Mar 20, 2024
Episode 29: Addressing the Health Workforce Crisis Through Fostering Healthy Workplaces
Wednesday Mar 20, 2024
Wednesday Mar 20, 2024
The COVID-19 pandemic illuminated capacity and health human resource (HHR) challenges across health systems in Canada, and around the world. The extent of these challenges has necessitated governments, providers and organizations to think differently about their respective roles and commit to real change.
One of the key challenges in addressing the HHR crisis is identifying how to retain health workers in their roles amidst long-standing and systemic pressures on the workforce – including a high-needs, aging population, staffing shortages, and inadequate focus on worker well-being and retention in recent history. Improvements to workplace culture and workplace mental health are critical to retention efforts.
In this podcast episode, Victoria Wiebe sits down with Eduardo Castro, Ashley Kim, and Nancy Hood from CMHA Ontario to discuss Your Health Space – a free workplace mental health program developed by CMHA Ontario to support health workers’ psychological health and safety in the workplace.
Ed, Ashley, and Nancy will share more about the imperative for change, how the Your Health Space program is inspiring change in health care workplaces across Ontario, and the program’s impact to-date in addressing recruitment and retention challenges on-the-ground.
This is the third part of Santis’ three-part series on health human resources. In November, we held a webinar with thought leaders from across the country to speak about “what it will take” to advance change for Canada’s health human resources crisis. In January, we held the second part of this series, exploring the government perspectives on what it will take to advance change for Canada’s health workforce, current initiatives underway, and the role of collaboration in driving the change we wish to see. You can view both of these webinars on the Santis Health YouTube channel.